Q: What does the website migration service include? Will my site be secure?
A: The website migration service that our company is offering is free of cost (within a certain limit). We will move your website(s) to our enterprise–class cloud hosting platform without you needing to do anything. We know from experience that swapping web hosting providers can result in lost data and unnecessary downtime. That is the reason why we will accomplish all that for you for free!We’ve got highly knowledgeable administrators whose chief responsibility is to ensure that your site works exactly as it did on your previous hosting platform. The administrators are experts in transferring custom–made sites, as well as sites that are based on popular applications like WordPress and Joomla™.
Q: Just how long will the web site migration procedure take?
A: While we cannot give you a precise ETA, because there are plenty of variables, including the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to migrate your site within 48h, and in some cases – within 24h (in case the website content is not large).
Q: What info will I be asked to give to your Website Migration Department?
A: Yep. We will need the name of the site that you’d like us to migrate. We will also require a means to log into your old web hosting account so that we can get the content pertaining to your site.
Q: My old web hosting account has delicate info inside. How can I trust you?
Q: Will my site be unavailable during the transfer?
A: No. Your website will stay fully operational during the migration. Once everything is done on our end, we’ll tell you so that you can preview it and check for problems. If everything is alright, all you will have to do is modify your domain name’s DNS resource records.
Q: Will my present web hosting provider need to provide any info/help?
A: Nah. We will never contact your hosting provider about anything. They will not be aware of the web site migration either.
Q: Which web hosting providers can you transfer content from?
A: We can transfer your website from any web hosting provider or any Linux–based hosting platform so long as we can get access to the Control Panel and there’s FTP access available.The only websites that we are unable to migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.