Support and Help Channels
A 1–hour Inquiry Response Guarantee
Each ticket that you send to the client help crew will be replied to in less than 60 mins. All basic issues are going to be resolved asap. Nonetheless, if the support question you have sent us calls for assistance from a qualified technician, we are going to forward the ticket to him and will notify you about the delay.
Top–class Technical Support Service
We offer you 24x7x365 technical help and support via a turbo–fast ticket platform built into your Control Panel. You can easily contact us all the time about any of the software applications that come pre–configured on your virtual server, such as the selected Linux distribution, the server management panel and our custom produced Site Control Panel.
An Intuitive Help Section
A complete and frequently updated collection of articles is included in our custom–built Site Control Panel. It offers you quick tips on how to conduct all the primary site administration duties. The Help area includes comprehensive how–to content articles and step by step video lessons. You can access the Help area by clicking the Help or Video buttons in the top right side of each Control Panel section.