Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is trained to very quickly care for all our Linux shared web hosting users’ queries and assistance demands. Via our ticket system, it will be easy to supply your question and a support crew representative will return to you in only max 60 minutes. Realistically, practice has revealed that the regular reaction time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a crew of proficient professionals who will be able to answer your issue as soon as possible. You are able to make contact with the support team by starting a help and support ticket from your Site Control Panel or by sending us an email message. On business days, you may also call us on the telephone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • DuoHosts Reliable Hosting has integrated a substantial information base into the Control Panel to make sure you receive practical step–by–step directions whenever you want. Each part of the Control Panel features its own contextual guide area presenting a selection of how–to posts. We have also organized educational videos to provide you with a greater idea of the simplest way to conduct any given task.