A 99.9% Server Uptime
The main benefit of developing your very own shared web hosting system is that you do not need to be worried about compatibility – you design a special set of software apps in such a manner as to be compatible with a particular set of hardware components. The final outcome is something significantly more solid and dependable, as there are less potential risks of failure. We’ve built our cloud hosting system atop time–tested hardware elements and a heavily modified version of Security–Enhanced Linux in an attempt to create a completely safe and secure environment for your web sites.
That is why, with each of our Linux shared web hosting plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is vital that you also build your own network infrastructure. That’s the reason why we set up a custom–configured internal network in all our data center facilities. Based on world–class Juniper switches and routers, our internal network allows for mind–bogglingly fast data transfer rates and is completely redundant.
As a result, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, irrespective of which hosting service you’ve selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re disappointed with our services, or if you think that they are inadequate, or if you decide that you require a Linux VPS instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control of your domain names even if you delete your web hosting account with us.
24/7 Technical Support
When you have a hosting company, your customer service technicians are of fundamental importance. That is the reason why we’ve mindfully gathered a very qualified team of techs, each with lots of years of experience behind his back. With their help, we offer 24x7 support with all our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All support requests are answered in less than an hour and our average ticket response time is well under 20 minutes!