A live chat is among the many methods of communication provided by some website hosting providers as a part of their support services. Depending on the service provider, the chat can be used for pre-sales, billing and/or technical support. This way of communication is faster as compared to a support ticket and it makes it less likely to misunderstand or misspell anything compared to a phone call with a representative. Furthermore, if the trouble that you have needs some time to be investigated and taken care of, you'll be able to do something different in the meantime rather than just waiting, like you would have to do when you call. You can also take advantage of a live chat assistance service for free provided that you have Internet accessibility even when your web hosting supplier is situated in a different country and they don't have a local telephone number that you can call.
Live Chat Support in Shared Web Hosting
We supply a live chat support service for all Linux shared web hosting
that we offer and we will help you with almost everything live. In case you don't have an account with us yet, we'll be able to provide you with more information about the plans to help you to get the most suitable package. In case you are a current client, we're able to help you with any billing or general matter and also with numerous common technical matters, such as an e-mail address installation in a desktop email client. In case you are unable to give us a call for whatever reason or you're in some country where we do not have a local telephone number, the live chat is the best choice to contact us. Certainly, some situations require more time to investigate and test, therefore you'll have to open a ticket to our technicians, but nonetheless, we are able to save you time and assist you with numerous issues on the chat.