A Control Panel is a web-based user interface through which you can manage different aspects of your web presence. As an illustration, you could create or change website files, set up and check e-mail messages, handle databases, check visitor stats and so forth. These things are carried out via buttons and menus within a browser and the Control Panel can also be called ‘back office’, i.e. the administration area associated with your website hosting account. Most of the Control Panels available will allow you to control all hosting-related matters, but you'll normally need a different system to control payments or to get a new domain when the company offers domain registrations. With respect to the platform they employ, you could be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix a problem also, or you may have to employ a third system.